When an employee reports a COVID19 exposure what should you do? This workshop reviews essential tools to investigate occupational exposures or alleged exposures, document contact tracing, provide testing, gather quarantine data, and learning how to interact with your insurance vendor. As employers, understanding how to investigate workers’ compensation COVID19 claims within your state guidelines is an essential skill that must be deployed when your company reopens operations.
We know that your insurance carrier will conduct an investigation of the workers’ compensation claim, but what is your role as the employer to facilitate or complement what your insurance carrier is already doing?
This program is specifically for employers and is based on best practices to investigate COVID19 claims. Key questions we will address:
• What questions should you ask?
• What information is relevant and what is often overlooked?
• What happens if you have an employee who tests positive for COVID19 and other employees also test positive – what are your investigation criteria?
• What does your state law say about COVID19 and how do you reconcile your investigation criteria with your insurance carrier or adjusters internal investigation?
• What happens if an employee has a non-COVID injury then develops COVID19 – how is that handled under workers’ compensation?
We will help employers and HR professionals create an investigative framework to assist insurance carriers to make compensability decisions. The big questions often asked by employers, is this workers’ comp or not? That is a gray area but you will not know how to definitively answer this question if you do not ask the right investigative questions and learn how to work effectively with your insurance carrier.